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"Marci is one of the most professional & interactive trainers I have had the privilege to see. She provides proven methods & techniques that leasing professionals can use immediately to increase their sales and become a seasoned professional. I have recommended Marci & Creative Marketing Concepts many times & will continue to do so."
Joe Summers
VP Eastern Region, SatisFacts

"CMC, thanks so much for the fantastic job you did creating a beautiful new model out of a 40 yr. old apartment that showed its age. The new model does a great job targeting our demographic profile & takes full advantage of the space. We just love your creative ideas, the use of fillers & little decorating touches to make the apartment look like it could be home to any of our customers. In fact, some of our prospects wonder who our interior designer was. The best part was the fine decorating touches you did on a tight budget & in no time at all. We look forward to working with you on our next model!"
Joan Taylor
Horning Brothers

"Marci is great, funny and very educated. I have found her to be very helpful in my professional and personal life. I have enjoyed the seminar that she has instructed and look forward to more"
Excerpt from Maryland Multi-Housing Assocation surveys conducted after Management University training

"It has been many successful years since we started working with Creative Marketing Concepts. They have assisted us in marketing, research and training areas. I have found their services to be varied and professional, and have continued to utilize their skill set for our entire porfolio. They have a good understanding of issues confronting the multi-family industry, and have a well seasoned approach to getting the job done. They have prepared and instigated much of our focused training programs for managers and leasing professionals. They have provided much needed follow up and testing skills that have enabled our staff to produce top results. I plan to continue our assocation for many years to come."
John Potvin
President, Equity Management

"We were spending 100's of thousands of dollars on apartment upgrades but could not get our new model to come out like we wanted. Lighting & small kitchens were a challenge. CMC solved our problem by providing inexpensive alternatives that turned out wonderfully. In addition to the apartment upgrades we were also painting the exterior brick of the 25-year-old buildings. CMC chose the entire color scheme and suggested copper awnings. The property looks fantastic & we have been able to increase rents by as much as $300. "
Chad Hill


"We enjoyed the Customer Service Seminar that Marci presented. We did not have one negative comment from any of our participants. Obviously we were there to learn and without a doubt everyone attending was impressed. We would definitely consider using Creative Marketing Concepts again and would recommend your company in the future."
Lou Phillips
Virginia Management Inc.

"Creative Marketing Concepts has been our source for leasing training, fair housing and shops for many years. Marci Brand and her staff are creative professionals and provide our leasing staff with proven skills. I plan on continuing our relationship for all of our marketing needs."
Susan Haas
Vice President Residential Properties, Bernstein Management Corporation

"Wow is the word that comes to mind when I think of Creative Marketing. I have worked with Marci, Linda and the Creative team for a number of years and cannot tell you the time, stress and money they have saved The Donaldson Group through the years. I would highly recommend them to anyone that is looking for Creative ideas without the hassle."
Juanita Fullmer
Division Manager, The Donaldson Group

"We are very pleased with the work of Creative Marketing. During our more than 10 years relationship, Creative Marketing has acted as our marketing and training departments eliminating the need for us to have internal staff. They have provided us with a wide range of marketing services including advertising, marketing strategy, competitive analysis and training. Creative Marketing brings a broad market expertise to the table every time we meet allowing us to quickly adapt to every changing market conditions."
David Roodberg
Chief Operating Officer, Horning Brothers

"I would recommend this instructor to others. The facility was great"
"I was extremely satisfied and enthused by Marci's presentation. She was both informative and engaging."
"Marci is great!"
"Generation Gap was very informative!!!"
"The instructor was awesome!!"
Excerpts from Maryland Multi-Housing Assocation surveys conducted after Social Media & The Generation Gap training

"Hendersen-Webb, Inc. owns and manages over 10,000 apartments in the Baltimore metropolitan area. Our relationship with Creative Marketing Concepts, Inc. began with Fair Housing training for over 250 employees. Marci Brand, the President of Creative Marketing Concepts performed the training. Marci's style, incorporating humor while delivering a very serious message, captured the attention of the audience. Hendersen-Webb continues to utilize the services of Creative Marketing Concepts. They have worked with management to enhance the corporate leasing effort, the skill set of the Leasing Consultants and the Marketing Management team. Creative Marketing Concepts has a vast knowledge of the multi-family industry. They are up to speed on the latest concepts to hit the industry and are more than willing to share their knowledge. They offer a variety of ideas in terms of website reporting and content. Marci Brand and the Creative Marketing Concepts team are consummate professionals! We look forward to a long relationship!"
Pam Newland
Chief Operating Officer, Senior Vice President, Hendersen-Webb, Inc.

"I have utilized Creative Marketing Concepts since founding my company thirteen years ago. CMC has proven itself a valuable tool, no matter what size multi-family housing portfolio we manage. When The Donaldson Group had fewer than 5,000 apartments under management, CMC served as a comprehensive marketing department for-hire. When our portfolio increased to more than 8,000 apartment units, our Marketing Director continued to utilize Creative Marketing Concepts through Linda Silva and her team as a support network for ad placement, contract negotiation, and social networking management. We plan to keep CMC in our arsenal for many years to come."
Walter R. Donaldson, CPM
President, The Donaldson Group